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PRIVACY POLICY
Last updated : March 1st 2016

Element de Base Inc., (“Element de Base”) value the privacy of its customers, employees and suppliers.
Element de base’s collection, use and disclosure of personal information will comply with this Privacy
Policy.

The Element de Base Privacy Policy governs all collection, use and disclosure of personal information by
Element de Base. The Element de Base Privacy Policy does not apply to information that is exempted from
the definition of “personal information” in applicable privacy statutes.

This privacy policy (this ” Policy”) describes the personal information we may collect from you, the
purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also
describes the choices you can make about how we collect, use and disclose your information. Element de
Base will not collect, use or disclose your personal information other than in compliance with this Policy. ​

By using the www.elementdebase.com website and/or making online purchases of products, you agree to
the terms and conditions of Element de Base’s Policy. If our Policy changes in the future, we will notify our
customers and website users of any such changes by posting an updated policy on our website. ​

Following the posting of such changes, your continued use of the www.elementdebase.com website will
constitute your acceptance of these changes and you will be bound by such changes. If you do not
continue to use the www.elementdebase.com website following a change to our Policy but take no other
action with respect to your personal information, our use of that information will remain subject to our Policy
as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any
changes thereto.

Privacy enquiries should be directed to Element de base Customer Service team, who can be reached at
1-844-738-6484 or at support@elementdebase.com, or at 534 McCaffrey, Saint-Laurent, Quebec, Canada H4T 1N1

OUR PRIVACY POLICY:

COLLECTION OF PERSONAL INFORMATION
USAGE OF PERSONAL INFORMATION
OTHER USE OF PERSONAL INFORMATION
DISCLOSURE OF PERSONAL INFORMATION
AGENTS AND THIRD PARTY TRANSFERS
INDIVIDUAL ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
WITHDRAWAL OF CONSENT
RECORD AND SECURITY

COLLECTION OF PERSONAL INFORMATION:

We may collect personal information, such as your name, email address, postal address, phone number, or
credit card number, from you when you save or otherwise provide your personal information to us, such as
by setting up a user account and password, logging in as a registered user of www.elementdebase.com,
searching for a product, making an order for a product, providing information in your account (and you
might have more than one, if you’ve used more than one e-mail address when shopping with us), interacting
with us by phone, e-mail, or through our websites, mobile optimized websites, mobile applications or
otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online
or at one of our retail stores. As a result of these actions, you might supply us with personal information,
such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people
to whom purchases have been shipped, including address and telephone numbers, product interest
information and financial information and in certain circumstances, your opinions and individual
preferences. When you visit our website, we may also gather certain information automatically and store it
in log files. This information may include without limitation browser information, Internet Service Provider
(ISP), operating system, Internet Protocol (IP) addresses or other device identifiers, location and date/time
stamp.

USE OF PERSONAL INFORMATION

Element de Base may use personal information to:

  • identify customers to establish and maintain a relationship with them
  • communicate with you (via e-mail, post or otherwise) and provide you with promotional materials
    and additional information regarding our products, services, surveys, contests, promotions and
    special offers
  • provide customers with ongoing service, to process orders, to ensure proper delivery and to better
    assist customers when they visit or call us
  • process your order and to answer questions about the status of your order
  • improve our product and service offerings
  • provide Element de Base customers with information about other Element de Base products and
    services that may be of interest to them
  • protect against error and fraud
  • comply with legal and audit requirements

Element de Base may also use personal information to create statistics about our company. These statistics
do not contain any information that could personally identify any individual customer, employee or supplier.

OTHER USE OF PERSONAL INFORMATION
In the event that all or part of Element de Base’s assets were sold or financed, or if Element de Base were to
merge with another company, personal information in the possession of Element de Base could be disclosed
to the lender, buyer or merger partner, provided such personal information were to be used in strict
compliance with the Element de Base Privacy Policy.
Element de Base may also disclose your personal information in response to a search warrant or other
legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or
contravention of law, or as otherwise required by law. We may also disclose personal information to assist
us in collecting any debt owed by you.
DISCLOSURE OF PERSONAL INFORMATION

Element de Base will not trade, rent or sell your personal information to any third party unless we tell you
about it and obtain your consent.

AGENTS AND THIRD PARTY TRANSFERS

Some products and services that are provided through Element de Base (such as credit cards, extended
warranties, delivery and installation and repair services) may be provided by third parties in cooperation
with Element de Base. In order to provide you with the products or services that you request from us, we
may have to transfer information about you to these third parties.
In addition, using certain third party products to purchase products or services from Element de Base (such
as a credit cards) may require us to provide your personal information to third parties in order to process the
transaction.

INDIVIDUAL ACCESS TO AND CORRECTION OF THEIR PERSONAL INFORMATION

An individual request’s request for access to their personal information in the possession of Element de
Base should be directed to our team at Customer Service by phone at 1-844-738-6484, or by email at
support@elementdebase.com, ou by mail to 534 McCaffrey, Saint-Laurent, Quebec, Canada, H4T 1N1. In
order to verify that the information is being release to the proper person, individuals may be asked to
provide suitable identification or to otherwise identify themselves.

An individual may update or correct any of their personal information that Element de Base has in its
possession by contacting our Customer Service by phone at 1-844-738-6484, or by email at
support@elementdebase.com, ou by mail to 534 McCaffrey, Saint-Laurent, Quebec, Canada, H4T 1N1. In
order to verify that the information is being release to the proper person, individuals may be asked to
provide suitable identification or to otherwise identify themselves.

WITHDRAWAL OF CONSENT

Individuals may withdraw their consent to Element de Base’s use or disclosure of their personal information
by contacting the Customer Service phone at 1-844-738-6484, or by email at support@elementdebase.com,
ou by mail to 534 McCaffrey, Saint-Laurent, Quebec, Canada, H4T 1N1. In order to verify that the
information is being release to the proper person, individuals may be asked to provide suitable identification
or to otherwise identify themselves.
In some circumstances, the withdrawal of consent to certain uses or disclosures of personal information may
mean that Element de Base is no longer able to provide certain products or services to the individual or may
be unable to process returns, exchanges or refunds. If this is the case, Element de Base will inform you when
you contact us to withdraw your consent and give you the choice.

RECORD RETENTION

Element de Base will only retain personal information for as long as it is necessary to process related
transactions, maintain appropriate financial and audit records and protect Element de Base’s legitimate
commercial interests.

ENGLISH LANGUAGE ​
You expressly agree that this Policy and all ancillary documents be drafted solely in English;
Vous consentez expressément à ce que ces politiques de confidentialité et tous les documents y
afférents soient rédigés en anglais seulement. ​